Prospect list building can make or break marketing
campaigns. Whether you a growing or established organization, if
your solution can target a large range of industries, it can be tough to
know where to start in prospect list building. Executing a lead generation
campaign when you don’t know to whom you are selling takes some ingenuity, but
it can be done. Here are a few ways to make your prospect list building
succeed.
Assess your current client base.
I recently spoke with an executive considering investing in
a prospecting event. He asked, “Where do a start with prospect list
building? All my clients are in different industries and are different
sizes. How do I know what to target first? Where can I make the
best investments in our customer database when prospect list building?”
Current clients are an effective starting point in lead
generation prospect list building. Evaluate the clients who you would want to
replicate over and over again.
- What are some of our recent client wins?
- Which clients have been with us the longest?
- Which clients drive the most top line revenue?
- Which clients have had the best profitability as a result of our solution or program?
- What are the roles/titles of prospects that drove the deal or handled the implementation?
Think small when prospect list building.
Marketers often assume that large prospect list building
initiatives with thousands of contacts will be the most productive first step.
However, bulk prospect list building of arbitrary leads can result in fruitless
investments in off-target contacts and companies as well as watered down value
statements and messaging.
Based on the above analysis, select 2-3 segments to test.
Using these list segments creates an opportunity to benchmark
top-performing campaigns so any future segments can then be measured against
watermark of performance.
We typically do “test kitchen” campaigns using approximately
50-100 contacts in each prospect list building exercise. This can include multiple
contacts per account with different title paths. Decision makers and ideal
prospects can vary based on industry and company size. Take a client example
from each industry and answer these questions as a starting point to building
your prospect lists of ideal titles:
- Who signed the contract?
- Who else was involved as an influencer in the decision cycle?
- With whom did I have my first sales discussion?
- Do I anticipate these roles changing based on company size in this same industry?
Avoid blanketed and identical campaigns.
Mass marketing without an intentional dataset or message
leads to missed opportunities with prospective clients. You also miss the
chance to measure campaign performance by industry.
Lack of intentional data and messaging leads to negative response ratios and uninformed “no responses,” in which people reject meetings because they do not think you understand their industry and needs.
Lack of intentional data and messaging leads to negative response ratios and uninformed “no responses,” in which people reject meetings because they do not think you understand their industry and needs.
Craft strategic messaging for individual campaigns.
When in doubt about what message to deliver to a specific
market, use A/B testing. Craft two distinct messages and measure the
positive/negative response as well against prospect list building strategies.
When looking at these “no interest” responses, ask yourself the following
questions and incorporate what you learn into your message:
- What are the common elements in these responses that I can address more proactively in my scripts?
- What existing technologies or solutions do these targets have in place?
- What types of technologies does my application compliment?
Compare against the benchmark.
Compare post-campaign performance by prospect list building
segments to see if they yield ideal results. As you track the pipeline of
campaigns, assess how industries compare at each step in the process. Remember
to track closed revenue, as this drives company growth more than the lead
conversion rate.
Scale campaigns based on results.
Measuring the success by segment will allow a company to
validate assumptions about which markets will drive business growth. One
of our clients believed that financial services was their top performing
industry and should receive 80% of the effort. However, upon testing
other industries against the financial services benchmark results, they
identified two other industries with three times higher response. This
analysis not only determines area of greatest success, it can also help
determine the percentage of investment and energy that is relevant by segment.
- Trending market opportunity – Look at which industry trend, time of year, trade show or fiscal budgeting by industry will lead to more buying decisions.
- Consistent buying market – This is driving 40-60 percent of top line revenue, and a proven need that has been established. You are actively marketing to this group year-round.
- Test market – An effort to continually test industry verticals or solution offerings to identify new opportunities for revenue growth.
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