Any marketing or sales campaign begins with a list – a list of contacts that fit your “ideal customer” profile, or that you suspect may be in the market for your product or services.
Many businesses will rely on word of mouth to build up a list of loyal customers and simply market to them through an email newsletter or other promotional material. This should definitely be part of your strategy, as it’s far easier to get repeat business out of your previous customers than it is to get new business out of cold leads.